Customer Experience Management (CEM)

Attract the Changing Face of the Online Consumer: Millennials and Baby Boomers

Provided by SDL

Category Customer Experience Management (CEM)

Type White Paper

Length 19

Publish Date April 22 2015

Date posted September 25 2015

Overview

Successful retailers understand that a high level of personalization converts browsers into buyers. This eBook outlines the significant market opportunity for retailers that can convert Baby Boomer and Millennial prospects into customers.

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