The once-static desktop is now an evolving workspace, across multiple form factors, where workers leverage technology on multiple platforms. No longer confined to their individual PCs, today’s employees have more applications than ever before, spanning physical, virtual and cloud hosted environments, and are “digital omnivores” accessing them on several different devices over the course of the day. IT leaders are being forced to rethink the entire notion of the enterprise desktop; CIOs must prepare their organizations to meet the demands of accelerating change through automated service delivery to personalized and secured workspaces, and by empowering employees through self-service support and provisioning. This paper will cover four imminent upheavals in end user computing that IT needs to be prepared to address in 2015 and beyond.
Phil Muncaster reports on China and beyond