Communications Software

Live chat: the gift that keeps on giving

Provided by LogMeIn

Category Communications Software

Type White Paper

Length 11

Publish Date March 04 2015

Date posted January 06 2016


Companies that use live chat as part of customer interactions enjoy superior results than those that don’t. This report highlights the performance gains enjoyed by companies using live chat as a key part of their customer interactions.

Recommended for You


Programming languages to avoid learning in 2018

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



If it were legal, would your organization hack back?