IT Service Management (ITSM)

Is Your ITSM Keeping Up With The Business?

Provided by ServiceNow

Category IT Service Management (ITSM)

Type E-Book

Length 10

Publish Date December 03 2015

Date posted January 27 2016


Information Technology Service Management (ITSM) is more important than ever. With every department in the modern enterprise dependent on IT, the volume of service requests through IT departments has exploded. This e-book reveals three reasons why upgrading your ITSM landscape makes business sense right now.

Recommended for You


US ‘hacking back’ law could create a cyber wild west of vigilantism

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



If it were legal, would your organization hack back?