IT Service Management (ITSM)

Boost IT Visibility and Business Value

Provided by ServiceNow

Category IT Service Management (ITSM)

Type White Paper

Length 9

Publish Date November 12 2015

Date posted January 27 2016


Decision makers at many organizations question the investments made in IT. This is often because they don’t fully understand the value delivered by IT service management (ITSM). Learn how creating a great service catalog can help alleviate these pressures and why many consider it to be fundamental to any IT improvement initiative.



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