Customer Service

Customer Service for the Convenience Customer: How to Meet the Expectations and Create Elegant Customer Experiences for a New Generation

Provided by Nanorep Technologies Ltd.

Category Customer Service

Type E-Book

Length 23

Publish Date April 12 2015

Date posted February 05 2016

Overview

There are 50 million Millennials between the ages of 18 and 29. It is the biggest generation in US and world history. By 2018 their collective purchasing power will exceed $3.39 trillion. But what makes this generation truly unique is their use of technology. This eBook from NanoRep will explore several unique characteristics of these Convenience Customers and how you can apply a Millennial mindset and innovative technology to win their loyalty.

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