Customer Experience Management (CEM)

How Successful Fintech Firms Create Powerful User Experiences to Revolutionise Financial Services

Provided by Belatrix

Category Customer Experience Management (CEM)

Type White Paper

Length 6

Publish Date February 10 2016

Date posted February 22 2016

Overview

The rise of successful fintech firms demonstrate the importance of maintaining a laser-focus on the needs and experiences of users and customers. How can financial service providers create the software necessary to create powerful digital user experiences for their demanding customer base? This white paper from Belatrix highlights the five key points of good User Experience design, and looks at the importance of incorporating UX planning into each step of the development process.

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