The way customers interact with you is changing.
They want to be able to contact you across a wide variety of channels—and
receive a consistent customer experience across them all. It’s time to put the
customer at the centre of every channel strategy and implement a shared data
model that makes true Omnichannel customer service possible.
Adrian Schofield sheds light on tech in South Africa
Mark Chillingworth on IT leadership
IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.
Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.