Most days in the office probably feels like you are operating in chaos. Unresolved issues, users losing patience and managers asking for reports – it all adds up. This paper reveals how to get your help desk under control and advance service management delivery within your organisation.
Adrian Schofield sheds light on tech in South Africa
Mark Chillingworth on IT leadership
IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.
Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.