Customer Experience Management (CEM)

5 Ways Telcos Can Win Digital Savvy Customers

Provided by Pegasystems

Category Customer Experience Management (CEM)

Type E-Book

Length 12

Publish Date January 26 2016

Date posted April 19 2016


This guide introduces a five-part integrated approach, preparing telco operators for the inevitable battle with new, emerging players, and provides the foundation for carriers to win the customer relationship.



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