Salesforce Automation (SFA)

Worldwide Enterprise Social Networks and Online Communities 2015–2019 Forecast and 2014 Vendor Shares

Provided by IBM

Category Salesforce Automation (SFA)

Type White Paper

Length 21

Publish Date July 23 2015

Date posted April 25 2016

Overview

Enterprise social networks (ESNs) enable social workflow capabilities to be delivered to users that are either inside or outside an organization's firewall. Online communities is a sub-segment of the enterprise social networks market and includes all online communities. ESNs continue to become common place in the modern enterprise. This IDC study examines the enterprise social networks market for the period from 2010 to 2019, with vendor revenue trends and market growth forecasts.

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