Empower IT to drive success in the era of the digital enterprise
Traditional IT tools and processes, founded on the notion of control and management, are unable to support the speed and agility requirements of the digital enterprise. As a result, IT is under-equipped for the rapid proliferation of operational and business data, and under-prepared to transform that data into actionable insights that support the fast-moving business.
IT organizations should harness this exciting opportunity and reengineer their approach, from traditional analytics and reporting to adaptive, real-time digital service analytics. This requires an expanded view, beyond IT traditional operations data, to understand the role of critical services in the context of their business purpose. As a result, IT organizations will uncover new digital service opportunities that create revenue, optimize cost, and mitigate risk, resulting in greater success for the digital enterprise.