IT Service Management (ITSM)

Delivering Service Management That People Actually WANT To Use

Provided by ServiceNow

Category IT Service Management (ITSM)

Type Webinar

Length 49:05

Publish Date April 01 2016

Date posted May 05 2016

Overview

When they’re not working, your employees use the latest consumer services to get what they need. They use Amazon for shopping, OpenTable for dinner reservations and Uber to get a quick ride. But when they get to the office, your employees travel back to prehistoric times and are forced to use antiquated tools like email, phone calls, spreadsheets and even printed forms to get services and make requests within the company.

So, how can you provide your employees with the same sort of service they have in their personal lives? 

Watch this On-Demand webinar and learn how to: 

• Eliminate the friction between internal service providers (like IT, HR and facilities) and employees

• Automate the flow of work, removing email and spreadsheets, so you can streamline the delivery and management of services

• Replace challenging user experiences with a simple, efficient, consumer-like portal that users can access anytime, anywhere

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