Customer Experience Management (CEM)

The Digital Journey: CEM Guide to Optimized Omni-Channel Marketing

Provided by OpenText

Category Customer Experience Management (CEM)

Type White Paper


Publish Date July 05 2016

Date posted July 05 2016


Today’s customer is at the center of every business transaction, and keeping customers engaged has never been more vital. Adopt better business practices whether you are viewing customer data or creating new invoices to engage not only these customers, but employees, suppliers, and partners. Read now.



Thinking Different

Taking baby steps with Big Data

Jon Collins’ in-depth look at tech and society


China Rising

The South China Sea: A new hacking hotspot

Phil Muncaster reports on China and beyond


CIO Watch

Losing CIOs to startups could be costly

Mark Chillingworth on IT leadership

Most Recent Comments

Resource Center

  • /view_company_report/775/aruba-networks
  • /view_company_report/419/splunk


Crowdfunding: Viable alternative to VC funding or glorified marketing?