Customer Experience Management (CEM)

The Digital Journey: CEM Guide to Optimized Omni-Channel Marketing

Provided by OpenText

Category Customer Experience Management (CEM)

Type White Paper

Length

Publish Date July 05 2016

Date posted July 05 2016

Overview

Today’s customer is at the center of every business transaction, and keeping customers engaged has never been more vital. Adopt better business practices whether you are viewing customer data or creating new invoices to engage not only these customers, but employees, suppliers, and partners. Read now.

Blogs

kathryn-cave

Global Tech

These are the growing pains of a digitising society…

Kathryn Cave looks at the big trends in tech

phil-muncaster

China Rising

Facebook and China: There’s only one likely winner

Phil Muncaster reports on China and beyond

Most Recent Comments

Resource Center

  • /view_company_report/775/aruba-networks
  • /view_company_report/419/splunk

Poll

Do you use any voice/digital assistants to help you work?