Data Centre & Storage Solutions

How To Succeed In Your Peak Season

Provided by LogMeIn

Category Data Centre & Storage Solutions

Type White Paper

Length 25

Publish Date January 11 2016

Date posted July 18 2016

Overview

Contact centers need to be prepared for their busiest times of the year but many often struggle to meet the demands of their peak season. This paper provides contact center leaders with direct insight into how to improve the effectiveness of the contact center in preparing for and engaging customers during peak, seasonal volume increases.

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