Several years ago at ELEKS, we started a systematic study of the value we deliver to our customers. We wanted to find out what is more valuable for them and what brings fewer benefits. Our research resulted in what we now call SPES – Software Product Engineering Services. We managed to define an offering that tackles the two key challenges our customers face in the IT domain:
• to gain market leadership and to propel in their industry through technological innovation and experimentation using the same methods as startups do;
• to be 100% confident that corporate IT systems are reliable and predictable because even a slight deficiency can disrupt business operations and cause multi-million loses.
Phil Muncaster reports on China and beyond