IT Service Management (ITSM)

Why You Need a Codeless Service Management Tool

Provided by Cherwell Software

Category IT Service Management (ITSM)

Type White Paper

Length 5

Publish Date July 21 2016

Date posted July 28 2016

Overview

Time to value is now key, and IT must deliver business value every day. This means IT can no longer simply define what’s needed and then outsource the customisation work. Now, IT has the responsibility to modify, update, integrate, and change software itself and fast. IT needs a solution that empowers it, puts it in control, provides agility and flexibility, and delivers business value. This article discusses what codeless means, what codeless can do for an organisation and what to look for in an IT service management (ITSM) tool when codeless is a key requirement.

Blogs

jon-collins

Thinking Different

Today’s tech can’t beat my stupid email response

Jon Collins’ in-depth look at tech and society

phil-muncaster

China Rising

The South China Sea: A new hacking hotspot

Phil Muncaster reports on China and beyond

mark-chillingworth

CIO Watch

Losing CIOs to startups could be costly

Mark Chillingworth on IT leadership

Most Recent Comments

Resource Center

  • /view_company_report/775/aruba-networks
  • /view_company_report/419/splunk

Poll

Crowdfunding: Viable alternative to VC funding or glorified marketing?