IT Service Management (ITSM)

5 Habits of Highly Effective Service Management Leaders

Provided by Cherwell Software

Category IT Service Management (ITSM)

Type E-Book

Length 14

Publish Date August 17 2016

Date posted August 24 2016

Overview

Today’s service management leaders are more challenged than ever before. Digital transformation. Cloud services. Supplier management. Outside IT. Millennial crowd expectations. Cost containment. Bespoke services. Where does a service management leader start, and how does this person know which projects to spend the bulk of their efforts on? This eBook lists five highly effective skills service management leaders need to gain and leverage to elevate their, and their team’s, role into a leadership position.

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