CRM Software

Your Complete CRM Handbook

Provided by Salesforce.com

Category CRM Software

Type White Paper

Length 17

Publish Date September 06 2016

Date posted September 09 2016

Overview

Small businesses tend to just use a simple Excel spreadsheet or jot down notes about customers and incoming orders. But as their businesses grow, this form of record-keeping can no longer be sufficient. This paper presents a list of warning signs that it may be time to get a CRM and reveals how to craft a CRM strategy. 

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