Customer Experience Management (CEM)

Customer Migrations Sponsor Considerations

Provided by Digiata

Category Customer Experience Management (CEM)

Type White Paper

Length 1

Publish Date September 19 2016

Date posted September 21 2016

Overview

Many companies are increasingly looking towards new technology platforms in order to help enhance their customers’ digital experience. However, whilst businesses look to implement these new solutions, it is important that potential customer impact is not ignored. This infographic takes a closer look at the causes of the migration process and provides practical considerations for minimizing customer migration challenges. 

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