Establishing and maintaining a customer relationship is key to business success. Unfortunately, as a business grows, the task of making every customer communication feel personal becomes more complex. One way of dealing with this problem is to implement a CRM. This eBook from Salesforce looks at the ways in which a CRM can help your business to grow and keep thriving customer relationships at the heart of your business.
Jon Collins’ in-depth look at tech and society
Kathryn Cave looks at the big trends in tech