IT Services

A Practical Approach to ITIL Adoption

Provided by ServiceNow

Category IT Services

Type E-Book

Length

Publish Date June 07 2016

Date posted October 04 2016

Overview

The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid.

In this eBook, you will learn:
• The top five ITIL vision mistakes
• The top five ITIL planning mistakes
• The top five ITIL “implementation” mistakes
• How leading companies start with ITIL

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