IT Services

A Practical Approach to ITIL Adoption

Provided by ServiceNow

Category IT Services

Type E-Book


Publish Date June 07 2016

Date posted October 04 2016


The adoption of ITIL is widespread and tens of thousands of companies are already reaping its benefits. But, as with any process, there are a number of common ITIL adoption mistakes to avoid.

In this eBook, you will learn:
• The top five ITIL vision mistakes
• The top five ITIL planning mistakes
• The top five ITIL “implementation” mistakes
• How leading companies start with ITIL



Thinking Different

Taking baby steps with Big Data

Jon Collins’ in-depth look at tech and society


China Rising

The South China Sea: A new hacking hotspot

Phil Muncaster reports on China and beyond


CIO Watch

Losing CIOs to startups could be costly

Mark Chillingworth on IT leadership

Most Recent Comments

Resource Center

  • /view_company_report/775/aruba-networks
  • /view_company_report/419/splunk


Crowdfunding: Viable alternative to VC funding or glorified marketing?