IT Service Management (ITSM)

3 Ways to Boost IT Agility and Responsiveness

Provided by Cherwell Software

Category IT Service Management (ITSM)

Type White Paper

Length 16

Publish Date December 11 2015

Date posted October 06 2016


As business continues to become “lean and mean”” IT is challenged to become more agile to keep up with the support needs of its internal customers. Unfortunately, IT is also expected to do more with less, support more users and devices without increasing resources to balance the demand. This research brief provides three ways to boost IT agility and responsiveness. 



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