IT Service Management (ITSM)

Four Ways to Satisfy the Modern User-Without Losing Your Sanity

Provided by Cherwell Software

Category IT Service Management (ITSM)

Type White Paper

Length 5

Publish Date December 16 2015

Date posted October 06 2016


To the modern user of technology “consumer-grade” has become a standard, and it’s ITs’ job to not only appease but genuinely satisfy contemporary users. This research brief highlights four ways to satisfy the modern user who brings their own knowledge, devices, applications and technical expectations to the workplace.


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Do you use any voice/digital assistants to help you work?