Enterprise Content Management

Case Study: Airtel streamlines complex global contract management

Provided by Icertis

Category Enterprise Content Management

Type Case Study

Length 2

Publish Date August 10 2016

Date posted November 03 2016


This 3rd largest mobile operator in the world wanted to automate and streamline the process of creating and managing contracts for business-critical operations in multiple countries. Icertis helped Airtel standardize its global, multilingual contract creation and approval process, create a single global repository for all contracts, and enforce important service level agreements (SLAs) with contractors. This allowed Airtel to improve overall operations and significantly reduce risk.

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