Business Management

Case Study: Genpact overhauls its contract management to increase profitability

Provided by Icertis

Category Business Management

Type Case Study

Length 2

Publish Date August 18 2016

Date posted November 03 2016

Overview

Genpact provides business process outsourcing (BPO) services to Fortune 500 companies. These services are governed by long-term contracts with stringent service commitments and. The Icertis platform helped Genpact more effectively monitor and manage all service commitments and improve contract compliance.

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