Remote Access Technologies

Rescue by LogMeIn: Zero Motorcycles

Provided by LogMeIn

Category Remote Access Technologies

Type Case Study

Length 1

Publish Date June 08 2015

Date posted December 06 2016


Zero Motorcycles is the largest producer of fully-electric motorcycles worldwide but a lack of dealership technicians familiar with the bikes they produce was posing a significant challenge. Trying to talk someone through a repair over the phone was rarely a success and as a result, the travel expenses and lost productivity from necessary onsite visits was proving too costly. This case study highlights how LogMeIn Rescue with Rescue Lens was able to provide Zero Motorcycles with a reliable remote support solution that enabled technicians and dealers to view any issues together in order to help resolve mechanical problems. 

Recommended for You


Programming languages to avoid learning in 2018

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



Should the government regulate Artificial Intelligence?