Finance

Data Governance, Customer-Centricity, and the GDPR

Provided by Informatica & Cognizant

Category Finance

Type White Paper

Length 7

Publish Date July 13 2016

Date posted December 08 2016

Overview

How well a financial services institution can serve its customer comes down to how well it manages its data, and how well it exploits it. This IDC paper looks at how data governance can used as a way of supporting and enhancing the customer experience, and why financial services institutions should look at GDPR as a driver for customer service rather than a mere compliance burden. 

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