IT groups around the globe work hard to maintain existing infrastructure; perform upgrades and expansion; sustain high levels of service and much, much more. For their second annual survey, Kaseya spoke to small and mid-sized companies about the resource allocation, planning and operation challenges they had faced compared to IT groups at Global 2000 enterprises. This white paper presents the results and outlines six key insights and recommendations for driving both IT and business effectiveness using your current IT resources.
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