Mobile Applications

2016 Global Mobile Banking Functionality Benchmark

Provided by Kony

Category Mobile Applications

Type White Paper

Length 43

Publish Date July 15 2016

Date posted December 16 2016

Overview

Digital banking strategy executives are under more pressure than ever before to offer mobile banking services that exceed customers’ needs and expectations. In order to help digital banking teams gain a better understanding of the market, Forrester have put together a Mobile Banking Functionality Benchmark to help evaluate retail mobile banking services from around the world. This white paper aims to help digital banking executives benchmark their mobile banking capabilities, identify good practices, and improve their mobile banking services.

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