Customer Service

5 Ways to Wow the Connected Customer

Provided by LogMeIn

Category Customer Service

Type White Paper

Length 5

Publish Date October 05 2016

Date posted January 09 2017

Overview

Contact centers today often resemble the eye of the storm – with employees bearing the brunt of it. As consumers become even more attached to their smartphones, tablets, and digital accessories, contact center agents must interact with customers who are more connected, more distracted, and more demanding than ever, expecting immediate solutions to their needs. Read on for five ways to stay ahead of the curve.

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