Get new insight on how to balance content and process to deliver successful case management deployments.
OpenText have recently hosted a webinar featuring Craig Le Clair, Vice President and Principal Analyst of Forrester, who shared strategies that companies are adopting to deploy case management. Benefits of case management, and why this is a hot topic now.
Attendees will hear about the platform components and deployment approach of a successful case management project including content and information management, analytics, low-code development, and collaboration that enable greater flexibility and visibility into the case process. Enterprise “shared service” approaches are contrasted with multiple specialized case management deployments.
By the end of this webinar, attendees will gain a better understanding of:
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