Software as a Service (SaaS)

Before Purchasing an ITSSM Tool, Compare Pricing and Licensing

Provided by Cherwell Software

Category Software as a Service (SaaS)

Type Analyst Report

Length 1

Publish Date September 18 2015

Date posted January 23 2017


Price is often the deciding factor in an IT service support management tool purchase. To be able to negotiate better deals, infrastructure and operations leaders need to be capable of determining how perpetual, subscription and SaaS license options affect the long-term net present cost of ownership.

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