Customer Service

Doing Business the Customer Service Way

Provided by Oracle

Category Customer Service

Type White Paper

Length 8

Publish Date April 27 2017

Date posted January 27 2017

Overview

Understanding the true power of customer service is crucial to ensure your business succeeds. Whilst most businesses have a good knowledge of what their customers do and don’t want from organizations, the challenge many face is understanding how to best make use of this information. This eBook outlines five new business rules designed to debunk some old customer service myths and help make your business more customer centric.

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