Customer Service

Breaking the Rules Webinar

Provided by Oracle

Category Customer Service

Type Webcast

Length

Publish Date January 27 2017

Date posted January 27 2017

Overview

Good customer service is at the heart of every successful business. Treating customers with respect is key but it is vital you understand what they want from your organization and how to turn that information into meaningful actions. This webcast looks at breaking five of the traditional rules around customer service and discusses the reasons why they just don’t work anymore.

Recommended for You

silhouette

Which Enterprise Password Managers work the best?

IDG Connect tackles the tech stories that matter to you

kathryn-cave

The IoT “time bomb” report: 49 security experts share their views

Kathryn Cave looks at the big trends in global tech

phil-muncaster

China’s Cybersecurity Law: Game over for foreign firms?

Phil Muncaster reports on China and beyond

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should companies have Bitcoins on hand in preparation for a Ransomware attack?