IT Service Management (ITSM)

How to Overcome Today’s Top ITSM Challenges

Provided by ServiceNow

Category IT Service Management (ITSM)

Type White Paper

Length 12

Publish Date March 14 2017

Date posted March 20 2017

Overview

There are a number of reasons why your IT service delivery team might not be currently performing as they should be. From a lack of support to high costs, your company will end up fighting a losing battle unless these challenges are properly addressed. This paper highlights four of the most common obstacles faced by IT service delivery teams and outlines how you can overcome them to build a ITSM environment your company can be proud of.

Blogs

adrian-schofield

South African ICT

The thorny issue of internet freedom across Africa

Adrian Schofield sheds light on tech in South Africa

martin-veitch-thumbnail

My day in the Jeff Bezos and Amazon forest

Martin Veitch's inside track on today’s tech trends

phil-muncaster

China Rising

Why WannaCry might make Microsoft cry in China

Phil Muncaster reports on China and beyond

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should we donate our health data the same way we donate organs?