Provided by Serenova
Category Cloud Computing Platforms
Publish Date October 14 2016
Date posted April 07 2017
To achieve the business outcomes leadership seeks in a high-value cloud contact center, “smart and simple” is the most productive approach. Three steps – Rethink, Reimagine, and Redefine – can lead to positive impacts on both efficiency and your bottom line.
This new eBook from Strategic Contact guides you systematically through these three steps, providing key tips and insights for success along the way. It’s a must read for anyone considering a contact center move to the cloud.
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