Digitalization is currently having a significant impact on the financial services, changing everything in the sector from the way processes work to how services are offered. It’s ability to drive innovation at the customer frontline is a clear benefit but IT leaders are now looking for ways to win in the digital economy with minimal IT complexity, costs and risks. This paper looks at how pioneers in financial services can have it all by accelerating digitization and still invert costs.
Adrian Schofield sheds light on tech in South Africa
Mark Chillingworth on IT leadership