IT Service Management (ITSM)

4 Common IT Challenges (and How to Overcome Them)

Provided by BMC Software

Category IT Service Management (ITSM)

Type E-Book

Length 13

Publish Date July 08 2016

Date posted April 26 2017

Overview

Technology is driving innovation in business today. As a result, businesses and their customers rely more and more on technology to do their jobs — IT is at the center of this movement and must meet demand while addressing customer and employee challenges.

IT service management (ITSM) systems support IT departments in their effort to keep up and move the company forward. ITSM can make the job easier, and free up resources to innovate.

Follow this guide to learn about challenges in today’s technology-driven marketplace, and how to find solutions with cloud-based Remedyforce for ITSM. Then, hear how three Remedyforce customers specifically benefited from ITSM.

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