Information Technology Infrastructure Library (ITIL)

Quick Start - An Overview of ITIL

Provided by ServiceNow

Category Information Technology Infrastructure Library (ITIL)

Type E-Book

Length 11

Publish Date March 24 2016

Date posted May 08 2017

Overview

Learning ITIL is not easy. First, there's confusion. "What the blank is ITIL?" Then comes denial. "Why, ITIL, why?" Next acceptance...and the "I can't stay awake past one page" phase where your brain shuts off and you fall into an ITIL - indusced coma. This shouldn't happen.

Sure, ITIL can be a bit dry. But this eBook will help you through it. We'll even throw in a few puns and corny jokes to make sure you're awake.

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