IT Service Management (ITSM)

IT Service Management Blueprint - Consolidate: Get Control of Your Service Desk

Provided by ServiceNow

Category IT Service Management (ITSM)

Type E-Book

Length 8

Publish Date March 03 2016

Date posted May 08 2017

Overview

Most days in the office probably feels like you are operating in chaos. Unresolved issues, users losing patience and managers asking for reports – it all adds up. This e-book reveals how to get your help desk under control and advance service management delivery within your organisation.

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should companies have Bitcoins on hand in preparation for a Ransomware attack?