IT Service Management (ITSM)

Legacy ITSM Systems Leave Businesses in the Lurch

Provided by ServiceNow

Category IT Service Management (ITSM)

Type White Paper

Length 4

Publish Date October 28 2016

Date posted May 08 2017

Overview

Trends like digitalization change the way IT is operated, managed, and delivered. This paper takes a look at today’s technology challenges and workforce expectations, and how legacy ITSM systems are hindering IT’s ability to keep pace – ultimately putting businesses at risk of falling behind.

Blogs

adrian-schofield

South African ICT

The thorny issue of internet freedom across Africa

Adrian Schofield sheds light on tech in South Africa

martin-veitch-thumbnail

My day in the Jeff Bezos and Amazon forest

Martin Veitch's inside track on today’s tech trends

phil-muncaster

China Rising

Why WannaCry might make Microsoft cry in China

Phil Muncaster reports on China and beyond

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should we donate our health data the same way we donate organs?