Business Process Management (BPM)

Building a Hyper-Collaborative Enterprise to Deliver Business Process Excellence

Provided by Telstra

Category Business Process Management (BPM)

Type White Paper

Length 10

Publish Date June 08 2016

Date posted June 14 2017

Overview

There has been a fundamental shift in the way organizations view collaboration. In the past, investments in collaboration tools were largely driven by the need to lower the cost of communications and to facilitate communications within a global workforce. In a real-time digital economy, collaboration excellence becomes strategic because it can deliver improvements in business processes, innovation, and customer engagement. This Ovum report identifies the main business challenges that multinationals are facing when it comes to their collaboration strategy.

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