Customer Experience Management (CEM)

Blueprint for Mobile Messaging

Provided by Twilio

Category Customer Experience Management (CEM)

Type E-Book

Length 50

Publish Date July 28 2016

Date posted August 25 2017

Overview

Mobile messaging has eclipsed all other modes of communications in terms of how we connect, share and engage in conversations. As a result, businesses are increasingly using messaging as a preferred mode of communication with customers, a move which has seen it reshape entire industries and help to improve customer relations. This eBook offers a framework based on the teachings of companies leading the way in mobile messaging to help readers solve customer communication problems and integrate this platform into their infrastructure.

Recommended for You

silhouette

Everything you need to know about… Tech Careers

IDG Connect tackles the tech stories that matter to you

kathryn-cave

What you need to know about cryptocurrencies

Kathryn Cave looks at the big trends in global tech

martin-veitch-thumbnail

What we know and don’t know about digital transformation

Martin Veitch's inside track on today’s tech trends

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Will Kotlin overtake Java as the most popular Android programming language in 2018?