Business Process Automation

Transforming Customer Experience with the Internet of Things

Provided by Dimension Data

Category Business Process Automation

Type White Paper

Length 12

Publish Date June 30 2017

Date posted August 29 2017


The Internet of Things (IoT) is a fundamental part of the broader conversation about digitization that almost all organizations are having at the moment. For many companies, their approach will determine their future success or failure. This Harvard Business Review report highlights the role of the Internet of Things in both Digital Transformation efforts and improving the Customer Experience.

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