Operations Planning

IT Operations Benchmark Survey 2016

Provided by Kaseya

Category Operations Planning

Type E-Book

Length 17

Publish Date June 16 2016

Date posted September 11 2017


The Kaseya IT Operations Benchmark Survey was designed to find out how IT groups at these companies are faring as IT management demands grow in number and complexity every day – and to learn from the most mature and successful ones. So, in addition to presenting the key findings of this year’s survey results, this report reviews the Kaseya IT Management Maturity Model, which is the basis for much of the analysis. Finally, this report also includes the best next steps for companies along the IT Management Maturity continuum to increase the efficiency and effectiveness of their IT Operations teams and processes.

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