Customer Service

The Total Economic Impact of Zendesk

Provided by Zendesk

Category Customer Service

Type Analyst Report

Length 18

Publish Date May 05 2017

Date posted October 12 2017

Overview

Zendesk’s family of customer service products are designed to help organisations improve their handling of customer relations by streamlining interactions and automating processes. To prove the quality of their products, Zendesk commissioned Forrester to conduct an independent evaluation. This Total Economic Impact report examines the financial benefit organisations may realise by deploying Zendesk’s family of customer service products.

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