Systems Maintenance

Assessing the ROI of Third-Party Support for SAP Applications

Provided by Rimini Street

Category Systems Maintenance

Type White Paper

Length 20

Publish Date October 23 2017

Date posted November 21 2017

Overview

When it comes to SAP Applications, support doesn’t come cheap. In addition to the original vendor annual support fee and support model inefficiencies, hidden costs can include upgrade costs, customization support costs and self-support costs that are financially unsustainable. This paper examines the potential savings delivered through replacing vendor support of SAP Applications and switching to independent or third-party support.

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