Communications Services

How to Sell High Value Complex Items Online

Provided by Vendit

Category Communications Services

Type White Paper

Length 5

Publish Date December 01 2017

Date posted December 07 2017


Online specialist PC store, Jimms PC were looking for a way to synchronise their services via a chat solution to offer both product and sales support to their customers 24 hours a day. The system they originally had in place wasn’t able to support the changing demands of their new strategy and they needed a solution that could successfully turn their support team into sales experts. This case study outlines the service Vendit were able to offer and explores how it helped to grow business at Jimms PC.

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