IT Service Management (ITSM)

Choosing IT Management Tools That Work for You

Provided by Axios Systems

Category IT Service Management (ITSM)

Type White Paper

Length 15

Publish Date January 04 2018

Date posted February 23 2018


When we look at the trends behind IT maturity, we see that average maturity levels have remained stagnant for the best part of a decade. IT organizations are not improving maturity because they are not thinking in terms of maturity—the mindset is still focused on the technical level. This paper provides guidance on assessing IT maturity and how to decide what “fit-for-purpose” technology looks like for organizations at different IT maturity levels.

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